(4.0 / 5)4+ Ratings

The M Jewelers Reviews

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Overall Rating

4.0

4 Reviews

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About The M Jewelers

The M Jewelers is a renowned independent jewelry store located in the heart of Midtown Manhattan. It was founded by Mark Shami and Anthony Frisina in 2013. The store is known for its personalized jewelry and offers a wide range of products including nameplate necklaces, custom rings, and custom earrings.

The M Jewelers carries a variety of collections such as Zodiac jewelry, Evil Eye jewelry, tennis jewelry, and pearl jewelry. They also offer an engraving service, allowing customers to add a personal touch to their pieces.

The M Jewelers is recognized for its high-quality products and excellent customer service. The store operates from Monday to Friday, between 10am-6pm EST.

For the most recent and up-to-date information, it's recommended to visit their website. Hope this helps! Feel free to ask if you have more questions.

The M Jewelers Pros & Cons

Pros:

Personalized Jewelry: Offers a wide range of personalized jewelry, including nameplate necklaces, custom rings, and custom earrings.
Variety of Collections: Carries various collections such as Zodiac jewelry, Evil Eye jewelry, tennis jewelry, and pearl jewelry.
Quality Products: Known for delivering high-quality pieces like tennis bracelets and engagement rings.
Engraving Service: Provides engraving services to add a personal touch to jewelry.
Customer Service: Offers excellent customer service with customer service hours from Monday to Friday, 10am-6pm EST.

Cons:

Customer Complaints: Has a significant number of customer complaints, including issues with order fulfillment and unreliable customer service.
Faulty Products: Some customers have reported receiving faulty products, such as damaged or defective items.
Long Shipping Times: There have been reports of long shipping times, with some orders taking up to two months to arrive.
Unanswered Complaints: The company has not answered 38 consumer complaints filed with the Better Business Bureau (BBB).
BBB Rating: Currently has an F rating on the BBB website due to numerous unresolved complaints.

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The M Jewelers Customer Reviews (4)

0/5

Terence Flores

Verified Buyer

Jul 22, 2024

Morgan Pugh

Verified Buyer

Jul 20, 2024

Nicolas Cavalcanti

Verified Buyer

Jul 20, 2024

Nicholas Brennan

Verified Buyer

Jul 17, 2024

The M Jewelers Customer’s Q&A

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The M Jewelers Features and Benefits

The M Jewelers is a leading and trusted independent jewelry store located in the heart of Midtown Manhattan. Here are some key features and benefits:

Personalized Jewelry: The M Jewelers specializes in personalized jewelry, offering a wide range of nameplate necklaces, custom rings, and custom earrings.
Variety of Collections: The store carries a wide variety of collections including Zodiac jewelry, Evil Eye jewelry, tennis jewelry, and pearl jewelry.
Quality Products: The M Jewelers is known for delivering high-quality pieces such as tennis bracelets and engagement rings.
Engraving Service: Customers have the option to engrave their pieces, adding a personal touch to their jewelry.
Customer Service: The M Jewelers provides excellent customer service, with customer service hours from Monday to Friday, 10am-6pm EST.

Remember, it's always a good idea to check the website for the most up-to-date information. Hope this helps! Feel free to ask if you have more questions.

The M Jewelers Pricing

Here's the pricing information for some items from The M Jewelers:

THE NAMEPLATE NECKLACE: $125
THE M ESSENTIAL PAVE' BAND: $120
THE THIN TENNIS NECKLACE: $215
THE ICED OUT HEART TENNIS NECKLACE: $235
THE ONYX ROSARY ANKLET: $105
THE BARB WIRE CHOKER (DANIELLE GUIZIO X THE M JEWELERS): $100
THE CUTOUT FLOWER HEART LETTER RING: $100
THE EMERALD ROSARY ANKLET: $105
THE PAVE' BUBBLE LETTER PENDANT NECKLACE: $100
THE THREE HEART DROP EARRINGS: $100

New arrivals include:

THE AQUAMARINE HEIRLOOM EARRINGS: $75
THE ICED OUT CROSS PENDANT NECKLACE: $70
THE ROSE HEIRLOOM BRACELET: $75
THE SAINT CROSS HEIRLOOM BRACELET: $75
THE AQUA MARINE ROSARY ANKLET: $105
THE JANE EARRING STUDS: $75
THE BEDFORD CROSS EARRING: $65
THE LINEAR PAVE HEART EARRINGS: $75
THE GREEN ICED OUT CROSS PENDANT NECKLACE: $85

Please note that prices may vary and it's always a good idea to check the website for the most up-to-date pricing.

The M Jewelers FAQs

The M Jewelers Alternatives

Based on the provided information, here are some top alternatives to themjewelersny.com:

Zales - Known for its wide selection of jewelry and customization options, particularly for rings.
James Allen - Offers high levels of customization and a user-friendly website with 360-degree HD images of diamonds.
Ross Simons - Features a vast array of fashion jewelry brands and unique designs, with professional cleaning and repair services.
SuperJeweler - Allows for building your own ring with high customization options and a lifetime guarantee.
Blue Nile - Offers a wide selection of fashion jewelry, brand names, and customizable engagement rings, with a 30-day return policy and 24/7 customer service.
Kay Jewelers - A popular online jewelry store with a wide selection of engagement rings, necklaces, earrings, and more.
Jared The Galleria of Jewelry - Known for its extensive selection of necklaces, earrings, and other jewelry pieces.
Myka - Specializes in personalized jewelry with custom name, initial, and engravable options.
Eves Addiction - Offers custom name and initial jewelry with free shipping.
Brilliant Earth - Focuses on sustainable and inclusive jewelry with a wide range of classy pieces.

These alternatives offer various customization options, wide selections, and excellent customer service, making them suitable alternatives to themjewelersny.com.

The M Jewelers Return Policy?

The return policy for themjewelersny.com is as follows:

For non-personalized items, customers can reach out within the first 14 days of delivery to facilitate a return or exchange. All return shipping charges will be the responsibility of the customer.
Order cancellations must be requested within 30 minutes of purchase. A refund will be issued within 10-15 business days, no exceptions.
During weekends (Saturday and Sundays), peak seasons like Black Friday, Cyber Monday and major Holiday Sales including Mothers Day, Fathers Day, Labor Day, Fourth of July, Memorial Day and Christmas all orders are FINAL and cannot be cancelled or refunded.
Non-personalized orders are processed and shipped within the next business day. Personalized & 14KT made to order items can spend anywhere up to 8-20 business days in production before shipping, plus shipping time.
If your order is experiencing a slight delay, do not worry.